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Claudia-Carola Metze, Human Resources, Berlin-Hannoversche Hypothekenbank AG

Berlitz won us over in terms of the price to performance ratio. We value the fact that you can change the time of the lesson at short notice, that the trainers are very positive and that various specializations are offered from a certain level onwards, which makes a lot of sense from the bank's point of view. This means that our employees can learn English to match their actual needs and requirements. We want to ensure that customer contact is as smooth as possible in daily business affairs through English courses for our employees. And language courses really do achieve something! The language skills mean that our employees are confident and more inclined to approach people. And this naturally motivates them because they realize that these skills are useful - in customer acquisition, for example. We have offices in Düsseldorf, Munich and Hamburg. It is thus an extremely big advantage that Berlitz has language schools in these cities and that our contact at Berlitz deals with the organization of all these measures at all these locations. This means that we have just one contact, which is very pleasant and convenient for us.


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