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Data Protection Statement

Data Protection Statement

1. Data collection

We record data in the event of a query via one of our online forms or by e-mail or during the negotiation, conclusion, processing of a contract, and also during the reversal of a contract. This data is collected, stored and processed by us.

Your visit to our websites is recorded in a log. We essentially record the IP address used by your PC, the date and time, the browser type and the operating system of your PC and the webpages viewed by you. Personal identification is generally impossible for us and also not intended.

2. Use of data and supply to third parties

Personal data you provide us with, for example when placing an order or by e-mail (e.g. your name and address or e-mail address), are processed only for correspondence with you and only for the purpose for which you supplied us with the data. We only pass on your data to that credit institute commissioned with the payment for the processing of payments.

We also use and process your personal data for our own advertising purposes for similar goods or services which you had already ordered or booked from us. You can opt out of the use of your data for our own advertising purposes at any time. Send us your message with the subject line "Data protection" by e-mail to datenschutz@berlitz.de Your data shall then be deleted.

We guarantee that we shall not forward your personal data to any third parties beyond this, unless we are required to do so by law or you have given us your consent in advance. Insofar as we use service providers for data processing, the contractual relationships are regulated in accordance with the provisions of the German Federal Data Protection Act.

3. Consent and revocation

If you have placed personal data at our disposal you can delete it again at any time. Data for invoicing and accounting purposes is not affected by a cancellation/a revocation or a deletion.

4. Storage period

Personal data sent to us through our website is only stored as long as necessary for the purposes for which it was provided to us. Insofar as retention periods relating to commercial or tax law must be observed, the storage period for particular data may be as long as 10 years.

5. Customer account

If you open a customer account, you are giving your consent to allow your booking information such as your name, address, e-mail address, and bank details to be stored along with your user information (user name, password). This makes it possible for you to make a booking with us using your e-mail address or your customer number and your personal password. You may cancel at any time.

6. Use of Cookies

6.1 General

In order to make visiting our web site attractive and to enable the use of certain functions, we use "cookies" on some pages. These are small text files that are stored on your device. Some of the cookies used by us are deleted at the end of the browser session, in other words, after you close your browser (session cookies). Other cookies persist on your device and enable us or our partner companies to recognize your browser when you next visit (persistent cookies). Cookies set by us will persist for at most one year.

We use cookies to personalize content and analyze how our web site is accessed. In addition, we pass on information about how you use our web site to our social media partners, advertising partners, and analysis partners. For more information, go to: http://www.google.com/intl/de/policies/privacy/partners/.

Please also note the information below (6.2) on the use of Google Analytics.

6.2 Google Analytics

This Website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

Google Analytics uses so-called "cookies," which are text files that are stored on your computer and which make it possible to analyze your use of the Website. The information generated by the cookies and your use of the Website (including your IP address) are sent to a Google server in the USA and stored there. Google will use the stored information to evaluate your use of the Website, to compile reports on Website activities for the Website operator, and to perform other services associated with the use of the Website and the internet.

Google will also send this information to third parties in certain cases where prescribed by law or in cases where this data is being processed by third parties contracted by Google. In no case will Google associate your IP address with other Google data. You can prevent cookies from being installed by setting your browser software accordingly; please note, however, that in this case you may not be able to use the full range of functions available on this Website. By using this Website, you are agreeing to allow the processing of the data about you collected by Google in the manner described above and for the purpose described above.

  • You can opt out of the data collection at any time, effective from that moment on, by using the deactivation add-on for Browsers from Google Analytics at http://tools.google.com/dlpage/gaoptout?hl=de
  • You can also block collection by Google Universal Analytics by clicking on the following Link. An opt-out cookie will be set that will prevent any data from being collected when you visit this web site in the future: Disable Google Analytics

Please note that this Website uses Google Analytics with the extension "_anonymizeIp()". In this way, IP addresses are stored exclusively in anonymized form, thus making any direct personal association with the stored data impossible.

For more information on terms of use and privacy protection, go to http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.

7. Newsletter

When you subscribe to our newsletter, we will use your first name, surname, and your e-mail address with your consent for our own advertising purposes. The newsletter is sent by us. Agreement to receive a Newsletter by e-mail can be cancelled at any time. Each edition of our newsletter contains a link to a page where you can withdraw your consent. If you subscribe to the newsletter, you have explicitly granted the following consent. According to the German Telemedia Act we are obliged to keep the content of users' consents ready for retrieval at any time.
Your Rights, Information
If you no longer agree to your personal information being stored or if this information is no longer correct, we shall arrange to delete or block your data or make the necessary corrections (insofar as is possible under the law), following an instruction from you to this effect. Upon request, we will inform you of all personal data that we have stored about you, free of charge.

For questions concerning collection, processing or use of your personal data and for information, corrections, blocking or deletion of data, please contact us via e-mail at datenschutz@berlitz.de.

8. Your Rights, Information

If you no longer agree to your personal information being stored or if this information is no longer correct, we shall arrange to delete or block your data or make the necessary corrections (insofar as is possible under the law), following an instruction from you to this effect. Upon request, we will inform you of all personal data that we have stored about you, free of charge.

For questions concerning collection, processing or use of your personal data and for information, corrections, blocking or deletion of data, please contact us via e-mail at datenschutz@berlitz.de.

9. Contact

If you have any questions regarding these regulations or would like to send us your comments, you can contact us at:

Berlitz Deutschland GmbH
Hahnstrasse 68-70
60528 Frankfurt
Germany
Tel: +49 (0)69 666 0890
Fax: +49 (0)69 666 089 222
email: datenschutz@berlitz.de
February 16th, 2016


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